Nestifys Return & Refund Policy

At Nestifys, your satisfaction is our top priority. We want you to feel confident and delighted with every purchase of our bedding products. However, if for any reason you are not completely satisfied, we offer a hassle-free return and refund process designed with your convenience in mind.

30-Day Return Policy

We gladly accept returns within 30 days of your order’s delivery date. To be eligible for a return:

• Items must be in the same condition as when you received them: unused, unwashed, and in their original packaging with all tags attached.
  

• You’ll also need to provide the original receipt or proof of purchase.
  

To initiate a return, please contact our support team at:

📧 support@nestifys.com

If your return is approved, we will provide you with:

• A prepaid return shipping label.
  

• Clear instructions on how and where to send your package.
  

Please note: Items returned without first requesting a return will not be accepted.

Damages & Issues

We take great care to ensure your bedding products arrive in perfect condition. However, if your order arrives damaged, defective, or incorrect, please notify us immediately upon receipt.

Contact us at support@nestifys.com with a description of the issue and, if possible, include clear photos. We’ll promptly assess the situation and arrange for a replacement or refund as needed.

Exceptions / Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable:

• Used or washed bedding products (such as sheets, pillowcases, duvet covers, mattress protectors, etc.)
  

• Customized or personalized items
  

• Clearance or final sale items
  

• Gift cards
  

If you are unsure whether your item qualifies for a return, please reach out to us—we’re here to help!

Exchanges

Want to swap your product for something else? The fastest way is to:

1. Submit a return request for the unwanted item.
   

2. Once your return is accepted and processed, place a new order for the item you want.
   

This ensures you receive your desired product as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status of your refund.

• If approved, the refund will be issued to your original method of payment.
  

• Please allow additional time for your bank or credit card company to process and post the refund to your account.
  

We will keep you updated every step of the way.

Questions? We’re Here to Help!

For any questions about returns, exchanges, or refunds, don’t hesitate to reach out:

📧 support@nestifys.com

Our friendly customer service team is always ready to assist and ensure you have the best possible shopping experience at Nestifys.